Philosophy on Personal Information Protection
CO-WELL Co., Ltd. (hereinafter referred to as "the Company") engages in business activities centered on IT consulting, offshore development, and system development. Through these activities, we handle various personal information (hereinafter referred to as "Personal Information"), which we recognize as vital information assets. We acknowledge that ensuring the protection of such Personal Information is a significant social responsibility.
Accordingly, we handle Personal Information obtained through our business activities in accordance with the following policy, striving to provide "peace of mind" to our customers and employees and to fulfill our social responsibilities.
Accordingly, we handle Personal Information obtained through our business activities in accordance with the following policy, striving to provide "peace of mind" to our customers and employees and to fulfill our social responsibilities.
Policy
1. Acquisition and Use of Personal Information
・We acquire personal information through lawful and fair means.
・We use personal information within the scope necessary to achieve the specified purposes.
・We do not use personal information beyond the specified purposes without obtaining prior consent.
・We take measures to prevent unauthorized use.
・This policy is distributed to all employees to ensure awareness and is made available to anyone at any time through our website, brochures, and other means.
・We acquire personal information through lawful and fair means.
・We use personal information within the scope necessary to achieve the specified purposes.
・We do not use personal information beyond the specified purposes without obtaining prior consent.
・We take measures to prevent unauthorized use.
・This policy is distributed to all employees to ensure awareness and is made available to anyone at any time through our website, brochures, and other means.
2．Compliance with Laws, National Guidelines, and Other Regulations
We strive to stay informed about laws, national guidelines, and other regulations related to the handling of personal information (hereinafter referred to as "Applicable Laws and Regulations"). We ensure that our employees and business partners are made aware of and comply with these Applicable Laws and Regulations.
We strive to stay informed about laws, national guidelines, and other regulations related to the handling of personal information (hereinafter referred to as "Applicable Laws and Regulations"). We ensure that our employees and business partners are made aware of and comply with these Applicable Laws and Regulations.
3．Security Management of Personal Information
・We implement appropriate measures to prevent leakage of personal information by securing computers, networks, facilities, and equipment.
・We prepare for disasters and system failures to prevent loss or damage of personal information, and regularly back up data to ensure recovery in case of emergencies.
・We conduct regular inspections and promptly address any violations, incidents, or accidents, implementing preventive measures against identified vulnerabilities.
・We provide thorough security education and training to our employees and business partners.
・We implement appropriate measures to prevent leakage of personal information by securing computers, networks, facilities, and equipment.
・We prepare for disasters and system failures to prevent loss or damage of personal information, and regularly back up data to ensure recovery in case of emergencies.
・We conduct regular inspections and promptly address any violations, incidents, or accidents, implementing preventive measures against identified vulnerabilities.
・We provide thorough security education and training to our employees and business partners.
4．Handling of Complaints and Inquiries
We respond appropriately and promptly to any complaints or inquiries regarding the handling of personal information.
We respond appropriately and promptly to any complaints or inquiries regarding the handling of personal information.
5. Continuous Improvement
・We monitor and audit compliance with our internal regulations to achieve our personal information protection policy. We strive to identify violations, incidents, accidents, and vulnerabilities, and conduct reviews by management. These findings are reflected in our management measures and internal regulations to continuously improve our personal information protection management system.
・In our improvement efforts, we comply with applicable laws and regulations, as well as JIS Q 15001.
・We monitor and audit compliance with our internal regulations to achieve our personal information protection policy. We strive to identify violations, incidents, accidents, and vulnerabilities, and conduct reviews by management. These findings are reflected in our management measures and internal regulations to continuously improve our personal information protection management system.
・In our improvement efforts, we comply with applicable laws and regulations, as well as JIS Q 15001.
Established: February 27, 2009
Revised: August 1, 2021
CO-WELL Co., Ltd.
President and CEO: Nobuyuki Amano
Revised: August 1, 2021
CO-WELL Co., Ltd.
President and CEO: Nobuyuki Amano
Contact Information Regarding This Policy
CO-WELL Co., Ltd.
T Building, 2-2-28 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002, Japan
Phone: +81-3-5783-4511 (Weekdays 10:00 AM – 5:00 PM JST)
Email: p-information-counter@co-well.jp
Note: The "@" symbol in the email address is displayed in full-width characters to prevent spam.
Handling of Personal Information
１．Purposes of Use of Personal Information Handled by the Company
When we collect personal information from our customers, we will clearly specify the purposes of use in advance and utilize the information within the scope necessary to achieve those purposes.
If it becomes necessary to use the personal information beyond the initially specified purposes, we will inform the customer accordingly and obtain their consent before proceeding.
When we collect personal information from our customers, we will clearly specify the purposes of use in advance and utilize the information within the scope necessary to achieve those purposes.
If it becomes necessary to use the personal information beyond the initially specified purposes, we will inform the customer accordingly and obtain their consent before proceeding.
1）Purposes of Use for Personal Information Obtained Directly in Writing
【Disclosable Items】
| Category |
Purpose of Use |
| Customer information obtained through inquiries via the website or email | To respond to inquiries (including contacting the individual) |
| Customer information obtained through material requests via the website | To provide requested materials (including contacting the individual) To inform about various services offered by the Company |
| Seminar participant information | To provide information about seminars (including contacting the individual) To inform about various services offered by the Company |
| Customer representative information | To introduce and provide information about the Company's services To manage orders and billing To confirm order details (including communication records) |
| Agency representative information | To introduce and provide information about the Company's services To provide support related to the Company's services To respond to inquiries or requests |
| Supplier and contractor representative information | To manage orders and payments To confirm order details (including communication records) |
| Applicant information for employment at the Company | To conduct recruitment and selection activities To contact applicants |
| Employee information (including executives, full-time employees, seconded employees, contract employees, part-time workers) | For payroll management, human resources and labor management, social insurance, health management, and welfare benefits For security management |
Voluntary Provision of Personal Information and Potential Consequences of Non-Disclosure
Providing your personal information to us is entirely voluntary and at your discretion. However, please be aware that if you choose not to provide the necessary information, it may result in disadvantages such as our inability to adequately fulfill the purposes outlined above.
2）Purpose of use of personal information acquired by methods other than those described in the preceding paragraph
【Not disclosed】
| Category | Purpose of Use |
| Contact person information for your business partner (e.g. partner company, temporary staffing agency, etc.) |
To request business, etc. |
| Information on applicants for employment at overseas subsidiaries |
To identify potential project participants |
| Information on employees of overseas subsidiaries |
To support operations conducted in Japan and other countries To request development and other services |
| Personal information received from customers in connection with outsourced operations |
To properly carry out outsourced system development, operation, maintenance, and other tasks |
■Dissemination of Matters Concerning Retained Personal Data
With regard to requests from the person concerned or his/her representative for notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion, suspension of provision to third parties, or provision to third parties of retained personal data or records of provision to third parties (hereinafter referred to as “Requests for Disclosure, etc.”) held by the Company, the Company will respond as follows, The following procedures will be used to respond to such requests.
(a) Name of business
KOWELL CORPORATION
2-2-28 T Building 8F, Higashi-Shinagawa, Shinagawa-ku, Tokyo
Representative Director Nobuyuki Amano
(b) Personal information protection administrator
Administrator name: Masako Ito
Department: Administrative Division
Contact: p-information-counter＠co-well.jp
* @ is double-sided to prevent spam.
(c) Purposes of use of all retained personal data:
“1. Purposes of use of personal information handled by the Company” in “■Handling of Personal Information” [Subject to disclosure].
(d) Contact for complaints regarding handling of retained personal data
| Address | T Building, 2-2-28 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002, Japan |
| Phone | 03-5783-4511 (weekdays 10:00 - 17:00) |
|
p-information-counter＠co-well.jp *@ is double-byte character to prevent spam. |
Complaint Consultation Desk Manager Masako Ito, Administration Division
(e) Name of the authorized personal information protection organization to which the Company belongs and where to submit complaints
The Company is a member of the following authorized personal information protection organization.
Name of the authorized personal information protection organization: Japan Institute for Promotion of Digital Economy and Community
Contact for resolution of complaints: Authorized Personal Information Protection Organization Secretariat
Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Telephone number: 03-5860-7565 / 0120-700-779
*Only complaints regarding the handling of personal information are accepted.
(f) Procedures for responding to requests for disclosure, etc. of retained personal data
(1) Contact for requests for disclosure, etc.
For requests for disclosure, etc., please contact the “Contact for complaints about handling of retained personal data” above.
*If you wish to request disclosure, etc. through electromagnetic procedures, please let us know. In principle, we will process your request accordingly.
(2) Procedures for Requests for Disclosure, etc.
(1) After receiving your request, we will send you by mail the following request form “Request Form for Disclosure of Retained Personal Data” which you can use.
(2) If the request is made by a representative, please send the completed request form, a document verifying the representative's identity, and a postal money order for the fee (only for requests for notification of purpose of use and disclosure) to the Personal Information Inquiry Section above by mail.
(3) After receiving the above request form, we will inquire about two items of personal information registered with us (e.g., telephone number and date of birth, etc.) to verify the identity of the individual.
In principle, a response will be sent in writing (by sealed envelope) to the person in question.
(3) In the case of a request by a representative, materials to verify the representative's identity
If the person requesting disclosure, etc. is a representative, please enclose materials certifying that the person is a representative and materials certifying the representative's identity. The information on the place of legal domicile included in each document should be limited to the prefecture of origin, and any information after that should be blacked out or otherwise processed. Please send us documents that do not include your personal number, or black out all the digits.
(1) Documents proving that the applicant is a representative
＜In the case of a representative authorized by the principal to make a request for disclosure, etc.
(1) Letter of attorney from the principal (original)
<In case the agent is a legal representative of a minor> A copy of either
A copy of the family register
Certificate of residence (showing the relationship between the minor and the agent)
Other official documents that can confirm the authority of legal representation
<If the proxy is a legal representative of an adult ward> A copy of any of the following
Certificate of registered matters concerning guardianship registration, etc.
Other official documents that can be used to confirm the authority of legal representation
(2) Documents proving the agent's identity
Driver's license
Passport
Health insurance card (with all symbols, numbers, etc. of the insured person inked in)
Certificate of residence
Basic resident register card
(4) Fees for requests for notification of purpose of use or disclosure
1,000 yen per request
(For paper requests, please enclose a postal money order with the request form, etc. you send. If the request is made by other means, we will consult with you at the time of request)
5) Outsourcing the handling of personal information
We may outsource all or part of the personal information to other businesses within the scope of the above purposes of use.
g) Details of the system for handling personal information and measures taken
(1) Formulation of Basic Policy
To ensure the proper handling of personal data, the Company has formulated a “Personal Information Protection Policy” regarding “compliance with relevant laws, regulations, guidelines, etc.” and "contact point for handling questions and complaints.
(2) Establishment of Rules for Handling Personal Data
Acquisition, use, storage, and provision